Privacy Policy

Effective Date: 10 October 2026
Last Updated: 10 October 2026

Welcome to samarrraj.com (“Website,” “we,” “our,” or “us”). We are an India-based business committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our services, or communicate with us.

By using samarrraj.com, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will obtain it through the appropriate process.

1. Information We Collect

Depending on how you use our website, we may collect the following categories of information:

Personal Information

• Name
• Email address
• Phone number
• Postal address, if provided
• Any information you voluntarily submit through our contact forms or communications

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on the website
• Referring website or source
• Date, time, and general usage information

Cookies and Similar Technologies

We may use cookies and similar technologies to maintain website functionality, understand visitor behaviour, remember preferences, and improve user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To operate, maintain, and improve our website.
• To respond to your questions, requests, or feedback.
• To provide information about our products or services.
• To communicate important updates and service-related notices.
• To understand website traffic and user preferences.
• To detect, prevent, and investigate fraud, misuse, or security incidents.
• To comply with applicable legal obligations.
• To fulfil any other purpose explained to you when your information is collected.

We will process personal information only for appropriate and lawful purposes, in accordance with applicable requirements.

3. Legal Basis for Processing

Where required by applicable law, we process personal information based on your consent, permitted legitimate uses, or another lawful basis available under the relevant legal framework.

When processing relies on consent, you may withdraw that consent using the available contact or withdrawal mechanism. Withdrawal does not affect processing lawfully carried out before withdrawal.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may help us:

• Keep the website functioning properly.
• Remember user preferences.
• Measure website performance and traffic.
• Understand how visitors interact with our content.
• Support advertising or marketing, if such services are enabled.

You can manage cookies through your browser settings and, where provided, our cookie preference controls. Disabling certain cookies may affect website functionality.

We will obtain consent for non-essential cookies or similar technologies where required by applicable law.

5. Sharing and Disclosure of Information

We do not sell your personal information as part of our stated privacy practices.

We may share information, where necessary and lawful, with:

• Service Providers: Website hosting providers, analytics providers, technical support teams, and other vendors who help operate our website.
• Professional Advisers: Lawyers, accountants, or other professional advisers when reasonably necessary.
• Legal and Regulatory Authorities: When disclosure is required by law, a valid legal process, or a lawful governmental request.
• Business Transfers: In connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable legal requirements.
• With Your Permission: When you request or authorise a particular disclosure.

We expect relevant service providers to handle information appropriately and protect it in accordance with applicable obligations.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and data-handling practices.

We do not control third-party websites and are not responsible for their independent privacy practices. We encourage you to review their privacy policies before providing personal information.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Depending on our website’s needs, these measures may include access controls, secure connections, appropriate technical safeguards, and restrictions on access to personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide requested services, resolve disputes, maintain appropriate records, and comply with applicable legal obligations.

When information is no longer required, we will take appropriate steps to delete it, anonymise it, or otherwise dispose of it in accordance with applicable law.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance or privacy-related complaint.
• Nominate another individual to exercise applicable rights on your behalf, where permitted by law.

To exercise a right, contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing a request.

We will respond to requests in accordance with applicable law and may retain certain information where legally required or otherwise permitted.

10. Children’s Privacy

Our website is not intended to collect personal information from children without the safeguards and permissions required by applicable law.

If you believe that a child has provided personal information to us in circumstances that violate applicable requirements, please contact us so that we can review the matter and take appropriate action.

Where applicable law imposes specific requirements relating to children, parental consent, or age verification, we will follow those requirements.

11. International Data Transfers

Depending on the service providers we use, personal information may be processed or stored in locations outside your state or country.

Where international transfers occur, we will take steps required by applicable law and any relevant restrictions or safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

13. Applicable Law

This Privacy Policy is intended to operate in accordance with the laws of India, including applicable provisions of the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, together with applicable rules and other relevant legal requirements, as and when applicable to our processing activities.

The applicability and commencement of particular legal obligations may depend on the relevant statutory provisions and commencement notifications.